All systems operational
As of May 28, 2026 at 4:36 PM · 99.97% uptime over the last 90 days.
Web application
99.99%Operational
API & server functions
99.98%Operational
Database (Postgres)
99.99%Operational
Authentication
99.99%Operational
AI Assist
99.92%Operational
Scheduling & EVV
99.97%Operational
Claims & RCM
99.96%Operational
Caregiver & client portals
99.98%Operational
Recent incidents
May 18, 2026
Scheduled DB maintenance (us-east-1)
Completed. 4 minutes of read-only mode. No customer impact.
Apr 02, 2026
AI Assist degraded — note drafting
Resolved in 22 minutes. Upstream model provider failover. Manual note entry unaffected.
Mar 11, 2026
Brief login latency spike
Resolved in 8 minutes. Root cause: cache cluster failover. Post-mortem published to customers.